Why audEERING? Revolutionizing Capital Markets Intelligence with Advanced Voice Analysis

Tags: capital markets, customer, GenAI, voice analysis technology

July 11, 2024,

Dagmar Damazyn

Introduction

Discover how Markets EQ, in partnership with audEERING®, is unlocking new understanding domains in capital markets through cutting-edge voice analysis technology. This Flyer explores how integrating audEERING’s unique voice decoding abilities enhances Markets EQ’s product offerings and positions them as industry leaders.

Challenge

The capital markets intelligence sector demands sophisticated analysis tools to decipher complex market sentiments and corporate communications. The challenge lies in extracting nuanced expressive cues and inconsistencies from financial dialogues, which traditional analysis tools could not capture.

Markets EQ

Markets EQ is the only Gen AI solution providing competitive voice tone analysis, previously unavailable awareness, and understanding to investor relations, finance, and communications professionals.

Solution: audEERING’s Voice Analysis Technology

audEERING’s groundbreaking technology offers a solution by enabling the detection of intricate vocal patterns and vocal expression cues. This integration has allowed Markets EQ to:

Enhance the product lines with features like expression detection and inconsistency analysis.
Provide deeper, previously unattainable insights into market sentiments and corporate messaging.

Technology Impact and Product Line Enhancement

audEERING’s algorithms have been pivotal in developing new and enriched service offerings at Markets EQ. Their expanded suite now includes advanced features that cater to a sophisticated clientele, looking for comprehensive analytics.

Revenue Growth and Acquiring New Client Accounts

“The unique capabilities of audEERING’s technology have significantly bolstered our pipeline and attracted interest from enterprise clients, showcasing voice analysis as a critical differentiator in the industry.” Sean Austin, CEO @Markets EQ

The demand from these clients reflects a clear recognition of the value added by voice analysis in strategic decision-making.

Increased Customer Satisfaction and Improved Efficiency

Customer feedback indicates a high client appreciation for the insights provided by audEERING’s technology, which has enhanced decision-making processes. Additionally, the technology has improved operational efficiency, allowing for faster and more accurate data processing and analysis.